IN confidence
Nobody hears about this conversationuntil you want them to.
THE FEAR THAT KEEPS MOST OWNERS FROM EVER INQUIRING ISN'T THE PRICE — IT'S THE LEAK. STAFF WHO PANIC, CLIENTS WHO SHOP, COMPETITORS WHO WHISPER. SO BEFORE WE TALK ABOUT ANYTHING ELSE, HERE IS EXACTLY HOW WE KEEP THIS QUIET.
THE PROMISE, IN FULL
NDA before anything else— mutual, and signed first.
NO DATA CHANGES HANDS UNTIL WE HAVE BOTH SIGNED A MUTUAL NON-DISCLOSURE AGREEMENT. MUTUAL MEANS IT BINDS US THE SAME WAY IT BINDS YOU — WE CAN'T DISCUSS YOUR AGENCY, AND YOU CAN'T DISCUSS OUR OFFER, OUTSIDE THE PEOPLE WE EACH NAME.
THE INTRO CALL ITSELF NEEDS NO NDA BECAUSE IT NEEDS NO DATA. YOU DECIDE HOW MUCH TO SAY; WE NEVER ASK FOR DOCUMENTS ON A FIRST CONVERSATION.
Who sees your information— a short list, on purpose.
YOUR INQUIRY AND YOUR DATA ARE SEEN BY THE DEAL TEAM AND NO ONE ELSE — A SMALL GROUP LED PERSONALLY BY OUR MANAGING PRINCIPAL. NOT OUR SERVICE STAFF, NOT OUTSIDE BROKERS, NOT "PARTNERS." IF WE EVER NEED AN OUTSIDE ADVISOR TO EVALUATE SOMETHING, WE NAME THEM TO YOU FIRST AND THEY SIGN THE SAME NDA.
How your information is handled— stored, used, and forgotten on request.
WHAT YOU SUBMIT THROUGH OUR FORMS IS STORED ON OUR OWN SYSTEMS, USED FOR ONE PURPOSE — EVALUATING A POSSIBLE PARTNERSHIP WITH YOU — AND NEVER SOLD, TRADED, OR ADDED TO A MARKETING LIST.
IF YOU DECIDE NOT TO PROCEED, SAY THE WORD AND WE DELETE WHAT YOU SENT. NO DRIP CAMPAIGNS, NO "CHECKING IN" EMAILS FOR THE NEXT FIVE YEARS, NO TRACE. AN INQUIRY IS A QUESTION, NOT A SUBSCRIPTION.
No announcements until you say so— your people hear it from you.
THROUGH EVERY STEP — CALL, NDA, OFFER, DILIGENCE, EVEN CLOSE — NOTHING IS ANNOUNCED WITHOUT YOUR WRITTEN APPROVAL OF BOTH THE WORDS AND THE TIMING. YOUR STAFF HEAR THE NEWS FROM YOU, IN YOUR VOICE, ON THE DAY YOU CHOOSE. YOUR CLIENTS ARE INTRODUCED WITH YOU, NOT NOTIFIED ABOUT YOU.
WE ALSO STAY OFF THE PHONES: NO CALLS TO YOUR STAFF, YOUR CLIENTS, OR YOUR CARRIERS BEFORE THE MOMENT WE AGREED ON. THAT COMMITMENT SITS IN OUR PROCESS PAGE'S "WHAT WE NEVER DO" LIST, AND IT BELONGS HERE TOO.
If you'd rather not write anything down— we understand completely.
SOME OWNERS WON'T PUT AGENCY DETAILS IN ANY WEB FORM, AND FRANKLY, THAT INSTINCT IS WHY WE'D LIKE TO WORK WITH YOU. LEAVE JUST A NAME AND A PHONE NUMBER WITH THE WORD "CALL" IN THE MESSAGE BOX — NOTHING ELSE. PATRICK CHOI RETURNS EVERY SELLER CALL PERSONALLY, WITHIN ONE BUSINESS DAY, AND YOU CAN KEEP THE REST OF THE CONVERSATION ENTIRELY BY VOICE.
DARK SKY PUBLISHES NO PHONE NUMBERS AND NEVER COLD-CALLS OWNERS. IF SOMEONE CLAIMING TO BE US CONTACTS YOU FIRST, SEE OUR FRAUD WARNING.
